What Factors Are Driving Misalignment in Your Dental Team?
By: Martin R. Mendelson,...Martin R. Mendelson, FIADFE, CPC
Post Date: 11/4/2026
CE Amount: 1
Categories: Practice Management ...Practice Management Training
COURSE OVERVIEW
If you've ever wondered why accountability doesn't stick, why communication breaks down despite good intentions, or why technology investments fail to deliver the results you expected, you're not alone.
Many dentists assume these challenges stem from motivation, personality conflicts, resistance to change, or a lack of training. Yet in many cases, the real issue lies elsewhere entirely.
People working toward the same goals can experience the same practice very differently. As practices become increasingly complex, small differences in perception can create significant challenges across communication, accountability, workflow adoption, and team performance. The result is a frustrating cycle in which practice owners feel as though everything still falls back on them.
In this engaging and thought-provoking webinar, Dr. Martin Mendelson draws on concepts from neuroscience, behavioral science, leadership research, and his Wharton Executive Education studies to explore why teams drift out of alignment and what leaders can do about it.
Through relatable examples, interactive polling, and practical insights, participants will uncover hidden factors that shape team behavior, technology adoption, and organizational performance. Most importantly, they will leave with a renewed perspective and actionable strategies to drive greater alignment, accountability, and engagement within their practices.
Because meaningful change rarely begins with technology. It begins with understanding how people experience the world around them.
LEARNING OBJECTIVES
By attending this webinar you will learn how to:
-
Identify factors that cause individuals working toward the same goals to develop different perceptions, expectations, and workplace realities.
-
Describe how stress, bias, role perspective, and psychological safety influence communication, decision-making, and team performance.
-
Recognize how misalignment contributes to communication breakdowns, reduced accountability, and inconsistent implementation of systems and technologies.
-
Evaluate how leadership systems influence team behavior, organizational performance, and technology adoption within the dental practice.
-
Assess opportunities to strengthen alignment, communication, and team effectiveness within their own practices.
COURSE SPEAKER
Dr. Martin Mendelson is the founder of Metamorphosis Coaching and an executive coach, speaker, and leadership educator who helps leaders and organizations improve communication, strengthen team alignment, and build high-performing cultures through the application of the science of human behavior.
After a career-ending medical disability forced him to reinvent his professional path, Dr. Mendelson turned that adversity into a mission: helping individuals and teams thrive through neuroscience-informed leadership, emotional intelligence, communication science, and optimism science.
He is the author of One Move Makes All the Difference, a practical guide to mindset, resilience, and personal transformation. His work draws on insights from neuroscience, psychology, behavioral science, leadership research, and executive coaching to help leaders better understand how people think, communicate, make decisions, and perform under pressure.
Dr. Mendelson holds certifications in executive coaching, emotional intelligence, team facilitation, and happiness studies, along with two certifications from The Wharton School, one focused on neuroscience-driven leadership and the other on executive presence and influence. His interdisciplinary background enables him to translate complex research into practical strategies that leaders can apply immediately to strengthen trust, accountability, collaboration, and organizational performance.
Before launching Metamorphosis Coaching, Dr. Mendelson served as Resident Faculty at Spear Education and as Adjunct Clinical Faculty at Nova Southeastern University College of Dental Medicine and at the Baltimore College of Dental Surgery. He resides in Phoenix, Arizona.
TARGET AUDIENCE
This course is intended for Dental Assistant, Dentist, Hygienist, and Office Manager from novice to advanced.
EDUCATIONAL METHOD
Self Instructional Online CE Course
IMAGE AUTHENTICITY STATEMENT
No images in this presentation have been altered.
SCIENTIFIC INTEGRITY STATEMENT
Information shared in this continuing education activity is developed from clinical research and represents the most current information available from evidence-based dentistry.
KNOWN BENEFITS AND LIMITATIONS
Information in this continuing education activity is derived from data and information obtained from the reference section.
DISCLOSURE
Dental Learning presentation is made possible through the continued support of 3Shape. Martin R. Mendelson, FIADFE, CPC is a consultant and/or speaker for the following companies and/or organizations: Dental Learning, 3Shape. Martin R. Mendelson, FIADFE, CPC may receive an honorarium as compensation from the CE Supporter of this presentation and/or from Dental Learning for the time involved in preparing and delivering this online presentation.
Dental Learning is an approved AGD PACE Provider and California State Dental Board Provider of dental continuing education. Dental Learning strives to deliver balanced, objective and clinically relevant information grounded on scientific research. Lecturers who are invited to deliver Dental Learning CE webinars are advised to substantiate their claims with research-supported data and to disclose all commitments to, or relationships with, any commercial entity within the dental industry. In many cases, lecturers are sponsored by a dental manufacturing company, which provides them with support in the form of honorarium and/or dental products and equipment in order to help with clinical presentations. Prior to each live CE webinar, lecturers are made aware of the importance of delivering their presentations without commercial bias, and where appropriate, to mention a variety of different product choices that may be relevant to the subject matter of the lecture, for the educational benefit of the participant.
EDUCATIONAL DISCLAIMER
Dental Learning LLC sites offer content that include opinions, techniques, recommendations, etc. from a variety of writers and speakers that are not necessarily endorsed by Dental Learning LLC, its associates and sponsored Dental Affiliates. Viewers are responsible for verifying the validity, accuracy and relevance of all content before implementing any techniques, products or recommendations into their clinical setting. Viewers understand that Dental Learning LLC, its associates, writers, speakers and sponsored Dental Learning Affiliates are not in any way responsible or liable for any adverse events that may occur (i.e., in a clinical setting or anywhere) based on any information disseminated from Dental Learning LLC sites, including all Dental Learning sites.
The copyrights and other rights to the slides and video contained in a webinar posted on this website are owned by the speaker, Dental Learning LLC, and/or the sponsor company and/or its subsidiaries worldwide. Viewers are only authorized to view the content of the webinar (live and archive) at this Website and are not permitted to screen capture, record and/or download any content displayed in this webinar. You may not make any part of this Website available as part of another web site whether by hyperlink framing on the Internet or otherwise.
By signing up for this webinar/event or podcast, I agree to receive electronic messages, which may include educational events, promotions, product information and service offers, from Dental Learning or any of its course supporters. I understand that I may unsubscribe at any time using the opt-out link provided in every message.
AGD PACE and California State Dental Board Provider Statement
Dental Learning is an approved AGD PACE and California State Dental Board Provider of dental continuing education.
Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Support" link.
FEATURED COMPLIANCE
2026 More than Compliance, OSHA through a Post-Pandemic LensBy: Lisa Mayo, RDH, BSDH...Lisa Mayo, RDH, BSDH, MHA
Manufacturer: Dental Learning
Post Date: 2/19/2026
CE Amount: 2
Categories: Osha and HIPAA Train...Osha and HIPAA Training
The Occupational Safety and Health Act of 1970 established the Occupational Safety and Health Administration (OSHA) whose charge was, and still is, to enforce protective workplace safety and health standards for the U.S. work force. Healthcare workers should be just as knowledgeable in OSHA standar...
FEATURED COMPLIANCE
2026 OSHA Requirement Training and UpdatesBy: Kayce Hollingsworth,...Kayce Hollingsworth, BS, EFDA
Manufacturer: Dental Learning
Post Date: 2/19/2026
CE Amount: 2
Categories: Osha and HIPAA Train...Osha and HIPAA Training
Kayce Hollingsworth, BS, EFDA is the owner of Dental OSHA Compliance Services, LLC. She lectures and consults on dental compliance to large groups and individual offices. She is also a Territory Manager for Shofu Dental Corporation. She has over 25 years of clinical and practical experience as an E...